When orders ship
Orders placed before noon Central on a weekday usually ship that day or the next business day. Orders placed after noon may take one extra day because of carrier pickup times at our factory.
Items on pre-order or out of stock ship when they're ready. On US orders, in-stock items ship first and the rest follow. International orders ship together once everything is ready.
Carriers
We ship US orders by UPS or USPS. International orders go by the carrier you choose at checkout.
Tracking your order
When your order ships, we email a shipping confirmation with a tracking link. If you don't see it, check your spam folder, or log in to your account on 3dfuel.com to see your order status. Still can't find it? Email sales@3dfuel.com with your order number.
Changing or canceling an order
Contact us as soon as possible by live chat, phone (844-333-3616), or sales@3dfuel.com. If the order hasn't shipped yet, we can usually change or cancel it. Once it has shipped, see Returns, Refunds, and Warranty.
Live support is available Monday – Friday, 10am – 5pm Central.
Local pickup
In the Fargo area? Choose Local Pickup at checkout. See Visiting 3D-Fuel in Fargo.
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